Enviromental Conservation

The Royal Cliff Beach Resort has been in the forefront of environmental and nature conservation since its establishment in 1973. It is the first resort hotel on the Eastern Seaboard to have its own water treatment plant and the first in Thailand to achieve ISO 14001 Certification.
Measures implemented by the Resort to support environmental conservation include setting up an Environment Management Committee, using treated waste water for gardening and flushing, recycling waste, planting endangered trees, encouraging staff and guests to minimise power consumption through an energy saving campaign and involving the community in beach and road cleaning activities.

On the Social front, the Resort offers donations to the victims of natural calamities, orphans and handicapped school children. Joining hands with voluntary organisations, it also offers contributions in cash and kind for the betterment of society.

Waste Water Treatment Plant

The Royal Cliff Beach Resort is the first Resort hotel on Thailand’s Eastern Seaboard to have its own Water Treatment Plant since its establishment in 1973.
Water treated at the Resort’s Water Treatment Plant is utilized for watering the extensive tropical gardens in the Resort and supplying to the flushing system at one of its four hotels – the Royal Cliff Grand & Spa. The surplus water is sent to Pattaya city’s waste water treatment plant.

Certification of Treated Waste Water

For certification of water quality, samples of water treated at the plant are
sent every month to United Analyst and Engineering Consultant Co., Ltd, which is under
the control of the Ministry of Natural Resources and Environment.

Efforts to Reduce Water Consumption

The Royal Cliff Beach Resort implements various environmental programmes on a regular basis which include our own waste water treatment plant where waste water is treated and filtered for use in the Resort’s extensive gardens as well as supplying the flushing system of one of the four 5-Star the Royal Cliff Grand & Spa.
The Resort installed aerators on faucets at the Royal Cliff Grand & Spa which has reduced the water usage to 0.3 cubic metres per day per room.
Recycled waste water is used for watering our extensive tropical gardens.
Drinking water left over in the guest rooms too is used for watering decorative plants in various rooms and suites.

Chart Showing Water Consumption in 2005 & 2006

The Royal Cliff Beach Resort involves its guests and staff alike in its Environmental Conservation and Energy Saving Campaign.
As a result of the campaign, consumption of water decreased by 0.11 cu.m. or 5.55% although the number of room nights increased by 23,546 when compared to that of 2005.

Waste Material Management

The Resort adopts a unique waste material separation process through which various kinds of waste materials are collected in five separate colour-coded containers as indicated below:

Red : Un-recyclable garbage
Green : Recyclable paper
Yellow : All types of metal waste
Brown : Bottles and all other glass waste
Black : Plastic waste

The Resort utilises reused and recycled materials for various purposes. The surplus waste materials are sold to recycling companies.

Efforts to Reduce the Quantity of Waste Materials

We separate recyclable material by type from the waste starting from guest rooms.
For internal communication, we use both sides of the paper for printing memoranda, photo copies, notes, etc.
Food waste from kitchen and the left-over food from restaurants are supplied to pig farms.
Other biodegradable waste material such as tea leaves, egg shells, etc. is used as compost for the extensive tropical gardens of the Resort.

Efforts to Reduce the Use of Detergents and Cooling Agents

We have long ago switched to environment-friendly detergents from those that are harmful to the environment. Oil/grease cleaners and other cleaning products manufactured by MICRO-NICE® that are certified by the Ministry of Public Health as environment-friendly are being used.

Letter issued by the Ministry of Public Health certifying that oil/grease cleaners and other cleaning products manufactured by MICRO-NICE® are certified as environment-friendly.

To reduce detergent usage, the Resort also gives its guests the option to use towels more than once and to let know when they want fresh towels by leaving the used ones in the bathtub.

Efforts to Improve Our Surroundings

We continue to improve our surroundings and currently have 60% of the available space finely landscaped with shade-giving trees and rare plants.
We utilise flowers and plants grown in our own garden to decorate and
beautify guest rooms in our four hotels as well as for various theme events, banquets and conventions. Usage of home-grown flowers helps us to save as much as Baht 591,908 per year.

Efforts to Improve Environment and Ecological Efficiency

The Resort submits a report on ‘Environmental Impact Assessment’ to the Governor of Chonburi, Mayor of Pattaya City and the Ministry of Natural Resources and Environment twice a year.
The Resort implements all duties and procedures concerning energy conservation
in compliance with the 1992 Energy Conservation Promotion Act including:
- Appointing personnel responsible for energy conservation in designated buildings.
- Submitting ‘Form Bor Por Or 1’ containing data on energy production, consumption and conservation, to the Department of Alternative Energy Development and Efficiency, Ministry of Energy.
- Recording data and submitting a preliminary report.
- Recording data and submitting a final report.
- Submitting a report on energy conservation plans and targets to the
  Ministry of Energy.

Environmental Conservation and Energy Saving Measures

The Resort organises a “Tree Planting Project” on its premises with a view to preserving rare trees. The resort involves its guests in the project in order to propagate the prominence of environmental conservation. The tree saplings bear the names plates of the guests who plant them. This way, the guests are provided with pleasant memories of their stay.
The Resort invites and encourages its guests and staff to participate in its Environmental Conservation and Energy Saving campaign which includes:
- Adjusting the temperature of the air-conditioning system to 25 degree C.
- Switching off TV sets and lights when leaving the room.
- Giving our guests the option to re-use their towels
- Separating the types of garbage in the Guest Rooms from the beginning
- Using cloth bags for laundry instead of plastic bags
- Using re-used soaps for washing hand
- Using both sides of paper
- Using napkins instead of tissue paper
- Installing aerator system for water saving
- Using energy saving lighting
- Substitution of electrical lights with natural daylight wherever possible
- Using timers, photo switches and dimmers
- Keeping the engines of cars turned off while being parked
- Installing high quality, power-saving air-conditioning system (No. 5)
- Planting of shade-giving trees to reduce temperature
- Using insulations to reflect heat from the buildings
- Switching off air-conditioners by employees when leaving their offices
  during the lunch time
- Decoration by using living plants instead of cut flowers
- Transforming garbage and peels into biological fertilisers
- Distribution of leftover food to pig farms
The Resort provides a “Car Pool Service” for the transportation of its employees to the Resort and back home. The 24-hour service helps its employees save a substantial quantity of fuel.
The Resort has long ago realised the hazards of using foam, which is a non degradable product. For many years now, the Resort has been using banana leaves, recycled paper, wood and other biodegradable materials in the production of stage props, designs, etc. for theme-based events and functions.

Chart Showing Electricity Consumption in 2005 & 2006

The Royal Cliff Beach Resort involves its guests and staff alike in its Environmental Conservation and Energy Saving Campaign.
As a result of the campaign, electricity consumption decreased by 3.87 KWh or 4.47% although the number of room nights increased by 23,546 when compared to that of 2005.

Chart Showing Oil Consumption in 2005 & 2006

By virtue of the campaign, oil consumption too decreased by 0.38 litres or 7.27% per room night in 2006.

Summary of Energy Usage in 2005 & 2006

Our resort has an environmental Committee which meets once a month. The committee evaluates the quality of air from boiler and send samples to the Government Authorities for checking. Recommended by the Committee, we have long back switched to HCFC from CFC-12 and R-12 as coolant.
With the active involvement of the guests and employees in its campaign, the Royal Cliff Beach Resort successfully reduced electricity consumption by 3.87 KWh or 4.47%, oil consumption by 0.38 litres or 7.37%.

Environment Policy of the Royal Cliff Beach Resort

The Royal Cliff Beach Resort has been in the hospitality industry for over 30 years. During
these years we have tried our best to improve the environment by taking care of the environment and maintaining a high standards of environmental practices.

Following are the guidelines that we have followed.

Waste materials are segregated and disposed separately. Recycling is used to reduce the amount of disposals so that the materials can be used again. We have obeyed the environmental law of the government.
The amounts of chemical substance used are regulated reducing the effect of air and soil pollution. We practice safe ways of disposing these substances in accordance with the environmental law.
To control the quality of treated water in compliance with the official standard, treated water is put into good use and the excess is released.
Control and prevention of air pollution is achieved by controlling the level of noise to be within the official standards.
Control and regulate the ways energy is being used to prevent the losses.
Safety procedure put in place in order to prevent accidents and comply with energy saving laws.
Members of the Royal Cliff team must encourage and help one another to protect and save the environment around us. We must also use the materials available to us in the best way we can and improve our environment for the whole society.

The management team of the Royal Cliff Beach Resort will encourage and push forward these points to improve the environment. We will record these activities in the environmental guide book to make sure that these rules are obeyed and taken into account seriously. Each of these rules must also be followed consistently. Every member has an important part to play therefore the understanding must be clear so that we can show the public.

Mrs. Panga Vathanakul
Managing Director
20 July 1999